Server Setup Process
After you request a server in Discord, the EdgeRun.Ai team will deploy a dedicated instance for you. Here's what to expect during the setup process.
The Deployment Process
When you request a server, here's what happens behind the scenes:
Request Received
Our team receives your server request from Discord and reviews your requirements.
Server Provisioning
We provision a dedicated, single-tenant EdgeRun.Ai instance just for you and your team. Your data is isolated and secure.
Configuration
The server is configured with your organization settings, initial user accounts, and any specific requirements you mentioned.
FQDN Assignment
Your server is assigned a unique FQDN (Fully Qualified Domain Name) that you'll use to access your EdgeRun.Ai instance.
Credentials Delivery
We'll send you your server details and login credentials via Discord DM. Keep these safe!
What You'll Receive
Once your server is ready, we'll provide you with:
| Item | Description | Example |
|---|---|---|
| Server FQDN | Your unique server address | yourorg.edgerun.ai |
| Hunter Portal URL | SOC Analyst investigation portal | https://yourorg.hunter.edgerun.ai |
| Manager Portal URL | Team management dashboard | https://yourorg.jan.edgerun.ai |
| User SOC Hunter | hunter@example.com |
|
| User SOC Manager | jan@example.com |
|
| Initial Password | Temporary password to change on first login | Provided securely via DM |
Understanding Your FQDN
Your FQDN (Fully Qualified Domain Name) is the address used to access your EdgeRun.Ai server. It typically follows this format:
https://[your-organization].edgerun.aiYou'll use this FQDN in three places:
- Browser - To access the Hunter and Manager web portals
- Chrome Extension - To connect the extension to your server
- API Access - If using the EdgeRun.Ai API directly
Timeline Expectations
| Stage | Typical Duration |
|---|---|
| Request Review | Within 24 hours |
| Server Provisioning | 1-2 business days |
| Credentials Delivery | Same day as provisioning |
| Full Setup (total) | 1-3 business days |
Enterprise On-Premises Options
For organizations with specific security or compliance requirements, we offer on-premises deployment options. Enterprise features include:
- On-Prem Hosting - Deploy EdgeRun.Ai in your own infrastructure
- Custom SSO Integration - Connect with your identity provider
- Dedicated Support - Direct access to the EdgeRun.Ai engineering team
- SLA Guarantees - Committed uptime and response times
Contact us in Discord or email hello@edgerun.ai to discuss enterprise options.