Join Our Discord Community
Discord is the hub for all EdgeRun.Ai communication, support, and server requests. Join our growing community of security professionals!
🎯 Ready to Join? Click the button below to join the official EdgeRun.Ai Discord server and get started immediately.
Why Discord?
We use Discord as our primary communication platform because it allows for:
- Real-time Support - Get help from the team and community quickly
- Server Requests - Easy way to request and track your server deployment
- Community Knowledge - Learn tips and tricks from fellow security professionals
- Feature Updates - Stay informed about new features and improvements
- Direct Communication - Chat directly with the EdgeRun.Ai development team
What to Do After Joining
1
Introduce Yourself
Head to the #introductions channel and say hello! Let us know about your role and what you're hoping to accomplish with EdgeRun.Ai.
2
Request Your Server
Go to the #server-requests channel and ask for a dedicated EdgeRun.Ai server. Provide your organization name and any specific requirements.
3
Wait for Deployment
Our team will deploy your server and send you your unique FQDN (Fully Qualified Domain Name) and login credentials via DM.
Discord Channels Overview
| Channel | Purpose |
|---|---|
#announcements |
Official updates, new features, and important news |
#introductions |
Introduce yourself to the community |
#server-requests |
Request your dedicated EdgeRun.Ai server |
#general |
General discussion and community chat |
#support |
Get help with technical issues |
#feature-requests |
Suggest new features and improvements |
Server Request Template
When requesting a server in #server-requests, please include:
**Organization Name:** [Your Organization]
**Contact Email:** [Your Email]
**Team Size:** [Approximate number of users]
**Use Case:** [Brief description of how you plan to use EdgeRun.Ai]
**Preferred Timeline:** [When you'd like to get started]
⏱️ Response Time: We typically respond to server requests within 24-48 hours during business days. Urgent requests can be flagged in your message.
Getting Help in Discord
If you run into any issues, here's how to get the best support:
- Check the FAQ - Many common questions are answered in
#faq - Search First - Use Discord's search to see if your question was already answered
- Be Specific - Include error messages, screenshots, and steps to reproduce issues
- Tag Appropriately - Use @support for urgent technical issues
✅ Next Step: After joining Discord and requesting your server, continue to Server Setup to learn what happens next.